Advice on Internet and Intranet Technology
The Internet is currently the fastest growing technology in the World.
Its application almost outstrips the imagination - nobody quite knows where
it is going and where it will end up! The Internet offers very significant
opportunities to the service organisation which can dramatically improve
its customer focus and the way it interacts with external agencies. The
same technology, applied internally in the form of Intranets, also offers
exciting possibilities to change working practices by providing cheap access
to the organisation's information assets to anyone with a Web Browser.
Now is the time for experimentation - for dipping your toe in the water
and starting to appreciate the technology and what it can do for you. To
get the most from the technology you need to ensure that you use it in
a way which directly underpins your key business objectives, focuses on
your customers' requirements and improves your competitive edge in a step-by-step
manner. This means that in order to be successful you need to:
- view Internet and Intranet technology as a part of an overall integrated
Information & IT Strategy for your organisation
- spend time thinking about your organisation's business priorities and
the key demands your customers place upon you
- take stock of your organisation's information assets
- identify a 'showcase' pilot project to start with, which is at the
core of your business
- start small and grow soundly by actively encouraging, listening to,
and acting upon feedback from your customers and staff
What can Peter Thorpe Consulting offer?
We are not an Internet access provider or HTML programming agency -
but you may find that an advantage as we are not in the business of trying
to sell you Internet services and Web space! Our services cover:
- identifying the key business requirements of the organisation
- carrying out Information Audits
- formulating the Internet/Intranet strategy as part of an overall Information
& IT Strategy
- defining the scope of the first 'winner' project
- preparing the business-case (cost-benefit justification) for the pilot
project
- helping you through the process of choosing the best access provider
to meet your needs
- evaluating the success of your site and clarifying the direction in
which it should grow (e.g. through response forms, customer surveys and
consumer panels)
- conducting research projects and studies into the effects of the Internet
on public sector organisations and the built environment.
For Further Information
Contact us for further information, and a printed copy of our Information
Pack.
E-mail to Peter Thorpe
at peter@ptcon.co.uk or telephone 01926 852799.
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